The Challenge
As musafir.com’s corporate travel business expanded across the Middle East, its operations grew increasingly complex.
Each supplier connection air, hotel, cars required different APIs, formats and update cycles. The result was slow integrations, manual fare reconciliation and inconsistent data across booking systems.
musafir.com needed a unified technology framework that could simplify integrations, reduce operational effort, and deliver a consistent experience for both agents and corporate clients.
Phase 1: Streamlining Supplier Connectivity
To solve immediate integration pain points, musafir.com adopted JETT’s Supplier API.
This single connection consolidated multiple supplier feeds into a unified structure, simplifying maintenance and improving speed to market.
Early results included:
- Integration timelines reduced from 6 weeks to under 5 days
- Real-time content accuracy across air and hotel channels
- Lower operational overhead and faster fare updates
This success demonstrated JETT’s technical reliability and scalability giving musafir.com confidence to go further.
Phase 2: Expanding to the Full JETT Platform
After the success of the API phase, musafir.com decided to fully transition its corporate travel operations to JETT. The move aimed to unify booking, approvals, commercials, and analytics into one modern system.
The full JETT implementation includes:
- A white-labeled corporate booking portal for self-service and policy compliance
- Automated approval flows and customer-specific commercials
- Integrated supplier content through JETT’s global network
- Real-time analytics and reporting for corporate clients
“JETT started as our API partner and quickly proved its value. Expanding to the full platform was a natural next step. It gives us the scalability, automation and control we need to grow our corporate travel business.” – Raheesh Babu, COO, musafir.com
The Impact
| Focus Area | Early Results / Projected Gains |
| Supplier integration time | ↓ From 6 weeks to under 5 days |
| Manual booking workload | ↓ 45% through automation |
| Corporate client onboarding | ↓ 60% faster setup |
| Traveler satisfaction | ↑ 30% improvement through new UI |
| Operational scalability | 3× client capacity with same team |
| Content accuracy | ↑ 99% reliability across channels |
Looking Ahead
musafir.com’s transition to JETT marks a major milestone in its digital evolution, moving from API integrations to a fully unified travel platform.
With automation, real-time visibility and seamless corporate booking experiences, musafir.com is now positioned as a next-generation TMC built on JETT technology.
Ready to transform your travel infrastructure?
Let’s talk about how JETT can help you launch faster, scale smarter, and grow stronger.